Topic: Blu-Ray Players

[panman40]

Well i have done what Samsung told me to do, A Factory reset then upload the latest F/W which i cannot do as its already installed  ,
So all 3 BD-D5500 players i have are exhibiting the same issue regardless of F/W.

Any ideas on what i do now  !!

[tele1962]

Well i have done what Samsung told me to do, A Factory reset then upload the latest F/W which i cannot do as its already installed  ,
So all 3 BD-D5500 players i have are exhibiting the same issue regardless of F/W.

Any ideas on what i do now  !!

Can you take it back to the retailer Martin?

[panman40]

LOL, i can do mate but i have another one here for collection on Monday already from JL  , I thought it was a genuine faulty player but both of mine are the same and my Dads with those discs  , Its a great player apart from that so would like to get it sorted if i can 

[tele1962]

LOL, i can do mate but i have another one here for collection on Monday already from JL  , I thought it was a genuine faulty player but both of mine are the same and my Dads with those discs  , Its a great player apart from that so would like to get it sorted if i can 

Could you take the disc to JL and show them the problem?

[panman40]

LOL, i can do mate but i have another one here for collection on Monday already from JL  , I thought it was a genuine faulty player but both of mine are the same and my Dads with those discs  , Its a great player apart from that so would like to get it sorted if i can 

Could you take the disc to JL and show them the problem?

That would be a good idea Bazz but the 2 JL's down in my area are about 50 mls in either direction  .

I think that would be great idea tho as i'm sure they have that model and the Pannys instore, Maybe a little trip out for some fresh air between Xmas and new year (providing i'm sober  ) LOL

[panman40]

Just got off the phone to Samsung again, This time a very nice polite lady was extremely helpful  , I doesn't take much to be pleasant to a customer LOL,

She took all details of my Player and the 2 3D Blu's it has trouble playing, She is going to contact me asap once its been investigated but did ask me to try the very latest F/W which only came out today, Bit of luck it holds the cure 
Will report back later

[tele1962]

Just got off the phone to Samsung again, This time a very nice polite lady was extremely helpful  , I doesn't take much to be pleasant to a customer LOL,

She took all details of my Player and the 2 3D Blu's it has trouble playing, She is going to contact me asap once its been investigated but did ask me to try the very latest F/W which only came out today, Bit of luck it holds the cure 
Will report back later

Fingers crossed.

[panman40]

Yeah Baz, Its not like a huge deal as the player was essentially free and is very very good at 2D Blu and DVD but as its a 3D player it should work for that too Lol, It makes me feel better tho just speaking to a member of CS that is pleasant 

[panman40]

Well i just got around to updating the F/W on the BD-D5500 (1020) nut still it refuses to play those 2 3D titles without skipping back every so often,  .

Looks like another call to Samsung 

[Insanity202]

Have you tried the discs on another player mate?

[panman40]

Have you tried the discs on another player mate?

Opps, i missed your question  , Yes mate i have watched both flawlessly on my Panny BDT310 player  ,

I spoke to samsung again and they assure me they will be working on a new software to fix the prob  , I have a Ref no so will give it a while then see what occurs, Stranger things have happened i think 

[tele1962]

Have you tried the discs on another player mate?

Opps, i missed your question  , Yes mate i have watched both flawlessly on my Panny BDT310 player  ,

I spoke to samsung again and they assure me they will be working on a new software to fix the prob  , I have a Ref no so will give it a while then see what occurs, Stranger things have happened i think 

Really hope you get a result Martin.

[panman40]

Have you tried the discs on another player mate?

Opps, i missed your question  , Yes mate i have watched both flawlessly on my Panny BDT310 player  ,

I spoke to samsung again and they assure me they will be working on a new software to fix the prob  , I have a Ref no so will give it a while then see what occurs, Stranger things have happened i think 

Really hope you get a result Martin.

Thanks Barry, I use the Sammy for 2D movies and the Panny for 3D so its not a real big issue but as you know my Dad has the Sammy player and borrows all my 3D films  so he can't watch some of them.
I feel confident that they will fix it. Still cannot believe this issue is not more widespread as it was a popular Player and i know a lot of people have it, Maybe nobody else has watched Cars or Toy story 3D yet 

[tele1962]

I supose this question is aimed at David  Is there realy no percievable difference in PQ between say an OPPO and the Panasonic BDT110?.

[David Mackenzie]

No there is not. If you have a large projection setup and watch a lot of cartoons then you might notice Panasonic's supposedly better chroma upsampling (finer coloured details). Otherwise I think you'd be hard pressed to notice anything with 1080p/24 BDs.