had one film turn up today in top condition but still waiting formy others one more was depached yesterday but no word on the other 3 and these were all used once.
Have bought a few used Blu-rays from them over the last month or so. Usually sent with Royal Mail second-class from their warehouse in Macclesfield, so for me it can take up to five days from ordering before receiving the discs.
If it still hasn't arrived after seven working days, give them an email. The one time I did this, they didn't reply but refunded the amount within a week when I checked my credit card statement.
All the discs I have received are in very good condition, never received a dud.